VoIP and IP Telephony Solutions in İzmir

IP PBX installation, SIP trunk integration, call center solutions and unified communications for businesses — built on 3CX, Asterisk and Microsoft Teams Phone.

VoIP and IP Telephony for Businesses in İzmir

Moving from traditional telephone systems to IP-based communication delivers both cost savings and far richer features. With VoIP (Voice over IP), Teknolojik Bilgisayar brings voice, video and messaging together on a single platform that your employees can use from the office, from home or on the road.

We install communication infrastructures based on 3CX, Asterisk and Microsoft Teams, port your existing phone numbers to the new system and deliver call center solutions with IVR, queues and reporting. With adequate bandwidth and QoS, VoIP call quality matches or exceeds traditional telephony, and backup internet links or a GSM gateway keep you reachable during outages.

Our VoIP Solutions

  • IP PBX: 3CX- and Asterisk-based IP PBX installation
  • SIP trunk: Connecting PSTN lines over IP
  • Unified communications: Voice, video and messaging on one platform
  • Call center: IVR, queue management and reporting

Typical Projects

  • Migration: Replacing a legacy PBX with an IP system
  • Call centers: Inbound and outbound contact center setup
  • Multi-site: Unified communications across several locations
  • Hospitality: Telephone systems for hotels and resorts in the Aegean region

Why Switch to VoIP?

An IP-based phone system typically costs less than half of a traditional PBX, lets employees use their extension from anywhere and integrates video conferencing and messaging. Scaling is simple: 3CX and Asterisk support thousands of extensions, with concurrent calls defined by the license model. Detailed call analytics give you transparency on missed calls, waiting times and agent performance, and existing numbers move with you through porting.

Our Services

IP PBX

3CX, Asterisk and FreePBX installation with extension management, call routing, interactive voice response (IVR) and conferencing.

SIP Trunk Integration

Integration with Türk Telekom, Vodafone and other SIP trunk providers, including number porting and DID management.

Call Center

Inbound and outbound call center with queue management, automatic call distribution (ACD), call recording and performance reports.

Microsoft Teams Phone

Use your existing lines in Teams via Direct Routing, with softphone and desk phone support.

Video Conferencing

Corporate video conference room solutions with hardware and software integrated with Zoom, Teams and 3CX.

Call Analytics

Detailed call reports, missed call analysis, agent performance, waiting times and customer satisfaction tracking.

Our Process

01

Discovery & Analysis

Current infrastructure audit, needs assessment and capacity planning

02

Design

Topology design, equipment selection and technical specification

03

Implementation

Physical installation, configuration and integration

04

Testing & Go-Live

Comprehensive testing, performance measurement and documentation

05

Maintenance & Support

Proactive monitoring, regular maintenance and 24/7 technical support

Frequently Asked Questions

Can we keep our existing phone numbers?
Yes. Through number porting, we move your existing numbers to the new system. The process usually takes 5-10 business days.
Do you recommend 3CX or Asterisk?
We recommend 3CX for ease of use and its visual management console, and Asterisk/FreePBX for advanced customization and cost advantages.
If the internet goes down, do the phones stop working too?
A backup internet connection with failover keeps the system running. In addition, a GSM gateway can provide backup over the mobile network.

Ready to Get Started?

Contact us for a free consultation and a customized quote for your business.

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