VoIP and IP Telephony Solutions in İzmir
IP PBX installation, SIP trunk integration, call center solutions and unified communications for businesses — built on 3CX, Asterisk and Microsoft Teams Phone.
VoIP and IP Telephony for Businesses in İzmir
Moving from traditional telephone systems to IP-based communication delivers both cost savings and far richer features. With VoIP (Voice over IP), Teknolojik Bilgisayar brings voice, video and messaging together on a single platform that your employees can use from the office, from home or on the road.
We install communication infrastructures based on 3CX, Asterisk and Microsoft Teams, port your existing phone numbers to the new system and deliver call center solutions with IVR, queues and reporting. With adequate bandwidth and QoS, VoIP call quality matches or exceeds traditional telephony, and backup internet links or a GSM gateway keep you reachable during outages.
Our VoIP Solutions
- IP PBX: 3CX- and Asterisk-based IP PBX installation
- SIP trunk: Connecting PSTN lines over IP
- Unified communications: Voice, video and messaging on one platform
- Call center: IVR, queue management and reporting
Typical Projects
- Migration: Replacing a legacy PBX with an IP system
- Call centers: Inbound and outbound contact center setup
- Multi-site: Unified communications across several locations
- Hospitality: Telephone systems for hotels and resorts in the Aegean region
Why Switch to VoIP?
An IP-based phone system typically costs less than half of a traditional PBX, lets employees use their extension from anywhere and integrates video conferencing and messaging. Scaling is simple: 3CX and Asterisk support thousands of extensions, with concurrent calls defined by the license model. Detailed call analytics give you transparency on missed calls, waiting times and agent performance, and existing numbers move with you through porting.
Our Services
IP PBX
3CX, Asterisk and FreePBX installation with extension management, call routing, interactive voice response (IVR) and conferencing.
SIP Trunk Integration
Integration with Türk Telekom, Vodafone and other SIP trunk providers, including number porting and DID management.
Call Center
Inbound and outbound call center with queue management, automatic call distribution (ACD), call recording and performance reports.
Microsoft Teams Phone
Use your existing lines in Teams via Direct Routing, with softphone and desk phone support.
Video Conferencing
Corporate video conference room solutions with hardware and software integrated with Zoom, Teams and 3CX.
Call Analytics
Detailed call reports, missed call analysis, agent performance, waiting times and customer satisfaction tracking.
Our Process
Discovery & Analysis
Current infrastructure audit, needs assessment and capacity planning
Design
Topology design, equipment selection and technical specification
Implementation
Physical installation, configuration and integration
Testing & Go-Live
Comprehensive testing, performance measurement and documentation
Maintenance & Support
Proactive monitoring, regular maintenance and 24/7 technical support
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