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IT Outsourcing & Managed Services
Fully managed IT operations for your Turkey office. Dedicated support team, proactive monitoring, SLA-backed service and predictable monthly costs.
Our Services
Dedicated IT Team
On-site or remote IT professionals assigned exclusively to your organization, familiar with your systems and business processes.
Monitoring
Proactive infrastructure monitoring, automated alerting, performance trending and preventive maintenance to minimize downtime.
Helpdesk & Support
Multi-tier helpdesk with SLA-backed response times, ticket tracking, knowledge base and regular service reports.
Patch & Update Management
Scheduled OS and application patching, firmware updates, security patches and change management with minimal disruption.
Asset Management
Complete IT inventory tracking, lifecycle management, warranty tracking, procurement assistance and disposal services.
Monthly Reporting
Detailed KPI dashboards, SLA compliance reports, incident analysis, capacity trends and strategic recommendations.
Our Process
Discovery & Analysis
Current infrastructure audit, needs assessment and capacity planning
Design
Topology design, equipment selection and technical specification
Implementation
Physical installation, configuration and integration
Testing & Go-Live
Comprehensive testing, performance measurement and documentation
Maintenance & Support
Proactive monitoring, regular maintenance and technical support