Managed IT Services for International Companies in Turkey

For on-site technical support and field IT services in İzmir and the Aegean region, Yerinde Servis offers managed field support solutions.

Focus on Your Business, Leave IT to the Experts

Running IT operations in a foreign country is complex. Different vendors, language barriers, local regulations, and time zone challenges can quickly overwhelm your headquarters IT team. That's where managed IT services come in.

What Are Managed IT Services?

Managed IT services mean outsourcing your day-to-day IT operations to a local expert partner. Instead of hiring and managing an in-house IT team in Turkey, you get:

• A dedicated team that knows your infrastructure inside out
- 24/7 proactive monitoring and maintenance
- Predictable monthly costs instead of unpredictable break-fix expenses
- SLA-backed response times and service quality guarantees
- Regular reporting and strategic IT consulting

Our Managed IT Service Tiers

Essential Plan

Ideal for small offices (5-25 users):

• Remote monitoring of servers, network, and endpoints
- Helpdesk support during business hours (English/German/Turkish)
- Monthly patching and updates
- Quarterly security reviews
- Email and phone support

Professional Plan

For medium operations (25-100 users):

• Everything in Essential, plus:
- 24/7 monitoring with automated alerting
- On-site support visits (weekly or bi-weekly)
- Backup monitoring and DR testing
- Asset lifecycle management
- Monthly performance reports

Enterprise Plan

For large operations (100+ users):

• Everything in Professional, plus:
- Dedicated on-site engineer
- SOC services (security monitoring)
- Change management and ITIL processes
- Vendor management for all IT suppliers
- Quarterly business reviews with C-level reporting

Why Choose Teknolojik Bilgisayar?

• 25+ years in enterprise IT — we've seen it all
- Certified partnerships with Cisco, HP, Dell, Fortinet, Microsoft, Sophos
- Multilingual team — English, German, and Turkish support
- Local presence in İzmir with fast on-site response
- 500+ enterprise clients across manufacturing, finance, healthcare, and education
- Transparent pricing — no hidden costs, no surprises

Getting Started

Our onboarding process is simple:

Step 1: Free IT assessment — we audit your current infrastructure
Step 2: Custom proposal — tailored to your needs and budget
Step 3: Onboarding — documentation, monitoring setup, and team introduction
Step 4: Ongoing service — proactive management with regular reporting

Ready to simplify your Turkey IT operations? Contact us for a free IT assessment and proposal.